HAVE QUESTIONS?

Frequently Asked Questions

What waxes are used in the candles?

We use high quality USA beeswax. This naturally hard wax creates a slow, even burn and a creamy opaque base for our dyes.

Are the taper candles dripless?

There are many factors in what makes a candle dripless. We designed our candles with cotton wicks and waxes to create an ideal burn, but there are other factors to consider. For best results, trim the wick to 1/4” before it’s first burn (don’t trim it after it’s been burned already), keep away from wind/AC as this will cause the liquid wax to drip.

How long does my order take to process?

We’re a small team! Processing time ranges between 1-3 business days for in stock items. For bulk orders, our lead time is approx. 4 weeks.

Where are the candles made?

All handmade / dipped in Denver, CO :)

What is your return policy?

All orders are final sale. If you have comments/concerns about your order, please reach out to us at thetinyhours@gmail.com and we are happy to help.

I’m a designer. Can I place a bulk order for an event?

Yes! Fill out our Trade Program application here to get started.

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